Warranty
Overview
Travel:
|
Pram/Pushchair/Stroller chassis & seat frames |
1 year |
|
Car Seats, Infant Carriers & Booster Seats |
1 year |
|
Wheels, brake unit & brake bar |
6 months |
|
All fabric parts, handle coverings, bumper bars & accessories |
6 months |
Other:
|
Bedside Cribs |
1 year |
|
Highchairs |
6 months |
|
Bouncers |
6 months |
|
All fabric parts including mattresses, cushions and straps |
6 months |
Your warranty
Your warranty is available and applies from the date of purchase. Please keep hold of your proof of purchase in case you need to make a claim. Without your proof of purchase, claims may be rejected.
Our warranty covers you against manufacturing defects, you are not covered against the below:
- Normal wear and tear.
- Incorrect use, cleaning or storage.
- Damage caused by incorrect use.
- Modifying or altering your product with non-approved parts, or by an unauthorised person.
- Accidental damage (including airline damage) or damage caused by non-domestic use.
- Damage caused by use of accessories not recommended by Amanababy in conjunction with this product.
How to claim
If you have any problems with your Amana product caused by a manufacturing defect when under warranty, contact Amanababy as soon as possible with the below listed information. We advise customers to check the contents of their product within 14 days of delivery. Please contact us within 7 days if you discover a fault with your product.
- Proof of purchase
- Image or video evidence of fault
- Description of the fault
You can email us on Hello@amanababy.com
We are more than happy to fulfil our warranty commitments. Amanababy have the right to offer a repair, provide a replacement self-fit part/spare, or a full replacement product. If your product design, colour or fabric has been discontinued we may be required to offer an alternative equivalent product. If a returned item is found to have a fault not related to a manufacturing defect, Amanababy reserves the right to charge for any repairs carried out or spares/replacements provided.
The warranty applies in the country of purchase only. The warranty applies to the original purchaser and is non-transferrable. It does not cover second hand purchases.
Your consumer statutory rights are not affected by the warranty.
Conception
Having been active in the industry since the 1980s, the founders of this brand contribute a rich reservoir of knowledge and expertise. Collaborating with a British design house of industry experts with over 45 years of collective experience, they have meticulously crafted a brand that showcases affordable luxury.
What we stand for
Amanah, meaning trust, embodies the shared responsibility of nurturing children for the benefit of humanity. Amana's mission is to craft stylish and functional products that support great parenting.
Our ethos
We want to enable the highest level of care for babies by providing the most useful and thoughtfully designed products. We want parents to be the best parents they can possibly be (and look their best doing it).
From conception to reality
Great things don't happen overnight. Creating products that can rival the most expensive luxury brands yet still remain affordable for the average parent was a challenge - but one that we thrived in.
Years in the making, for all the years ahead
Amana is the collective brainchild of industry experts, parents, and a contemporary British design house - a team united in the vision to create amazing baby products that elevate the parenting experience.
One baby step at a time
Every product we offer is the outcome of time, effort, and painstaking attention to detail. Each is designed and tested (and redesigned and retested) until we are certain that it is safe, effective, durable, and will be a delight to use for every parent and every child.